
As early as 2 p.m., people began lining up in the hopes of getting a seat in the auditorium. However, as the evening wore on and the line grew longer, people began to worry that they had been waiting for nothing. Indeed, by 8 p.m., when Clinton finally arrived in a motorcade, those in the lines outside had grown increasingly restless. Many of them had received postcards in the mail "personally" inviting them to the event, while others had been instructed to RSVP via e-mail to ensure a seat at the event. With over 1,000 people already in the auditorium, and hundreds still waiting to see if they would get in, many started to give up and go home.
Finally, at around 8:30 p.m., an hour after the event was planned to begin, police officials announced by megaphone that the room had reached capacity and the estimated 500 people still outside, including around 200 Queens College students, would have to go home. While most simply left, many were extremely angry, insisting that they had skipped work to attend the event and felt they had been mistreated.

While some people were so disappointed that they shouted, "Vote for McCain," as they walked to their cars, others were still hopeful that they would get a glimpse of the former president. Bertha Cornejo, a longtime Queens resident, said that she had come to see Clinton. She insisted on waiting in the lobby of the Student Union Hall even after most of the crowd had given up. "Maybe he'll come down to say hello to the people who are waiting to see him," said Cornejo.
Police officials said that along with an unexpectedly large turnout, the problem was caused by miscommunication among the event planners who had not been consistent in their decision to let people in based on RSVPs or on a first come, first served basis.