In an effort to enhance the overall experience at Resorts World Casino New York, the company will hire a staff of 1,150 permanent workers; a near-50% increase from original estimates, officials announced today.
“We want to bring quality jobs to Queens and produce a top-flight facility – two goals that go hand-in-hand,” said Michael Speller, President of Resorts World Casino New York. “We saw the potential to enhance aspects of our facility and the best way to do that is by creating a more robust workforce. With additional staff comes superior customer service and an overall better experience for our guests at Resorts World. Additionally, more positions mean more job opportunities for local residents looking for work. This is a big step in our goal to help revitalize the Queens economy.”
The bulk of the additional 350 employees will work in the facility’s food and beverage, customer service and security departments.
“To be clear, we are hiring locally, first,” said Kevin Bogle, Vice President of Human Resources at Resorts World Casino New York. “We are not only hiring directly from the community, but are also working hand-in-hand with local employment centers to help us identify local candidates who we might not otherwise reach on our own. Our goal is to create a facility where customers will be hosted by a knowledgeable and attentive staff in an environment that is welcoming and safe. We have decided that bringing more people from the local neighborhoods aboard is the best way to accomplish this goal.”
Last week, Resorts World Casino New York officially launched the hiring process for permanent positions at the facility, announcing that candidates from the local community will be hired first. This announcement marked the first phase of staffing Resorts World in such fields as entertainment, hospitality, security and food services.
Through its extensive outreach efforts, Resorts World is committed to enlisting a diverse staff and awarding vendor contracts to local Minority Women-Owned Businesses (MWBEs). Resorts World recently announced that minority and/or female workers compose 54% of the project’s construction workforce. Additionally, the percentage of MWBE-certified subcontractors and suppliers working under construction manager Tutor Perini now stands at 25% of total contracts awarded to date. Tutor Perini has already awarded nearly $50 million in sub-contracts to MWBEs.
Job applications and vendor proposals may be submitted through the ‘careers’ and ‘vendor forums’ sections of Resorts World’s website, www.rwnewyork.com.
By creating an expansive outreach network that fosters community participation, Resorts World Casino New York has developed a strategic approach toward recruiting the most talented workforce in Queens and entire New York City metropolitan area. In partnering with community-based organizations, placing advertisements in local publications and hosting on-site job fairs, Resorts World Casino New York will continue to build a dynamic workforce ready to meet the needs of its customers and the community.
Founded in 1965, Genting is a global entertainment and tourism company operating in Asia, Europe, North America and on all four oceans through the Norwegian Cruise Line and Star Cruises brands. The Genting Group has more than 58,000 employees.